Privacy Guidelines Last revised: 24/02/2024
We ("Us", "Our") prioritize safeguarding your personal information. This document details the data we gather about visitors and users of Fern Tradecore (the "Website"), the reasons for its use, and your available options. Contact: [email protected].
Our Promises
We strive for clarity in data collection and usage; utilize data solely for outlined purposes; enable you to exercise privacy rights as permitted by law; and implement reasonable technical and organizational measures to secure data, acknowledging that no online service can be entirely secure.
Scope and Terminology
"Personal Data" refers to information about an identified or identifiable individual. "Processing" encompasses gathering, storing, using, sharing, and erasing data. The Website is not intended for children under 18; if we identify the collection of a child's data, we will delete it promptly if required.
Data Collection
When interacting with the Website or Services, we may gather technical data (like IP address, device and browser type, pages visited, timestamps, and error logs) and information you voluntarily provide (such as name, email, and phone when requesting a connection to a third-party trading platform). Some technical data may not be personally identifiable.
Providing Personal Data is optional, but without it, we may be unable to connect you with partners or offer certain functionalities.
Objectives and Legal Grounds
We handle Personal Data to manage the Website, respond to inquiries, link you with third-party platforms upon request, comply with legal requirements, secure our services, enhance performance and analytics in our legitimate interests, and protect our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligations as applicable.
| Common Objective | Common Legal Basis | |
| 1 | Forward your details to a third-party platform you request us to contact | Consent / steps prior to a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and business management | Legitimate interests and/or legal obligation |
Sharing and Cross-Border Transfers
We may share data with service providers who host, analyze, or support the Website under confidentiality obligations; with third-party trading platforms upon your request; with professional advisors; with authorities if legally required; and with a successor in a merger or asset sale. Data may be processed outside your country; where necessary, we use appropriate safeguards such as standard contractual clauses or other mechanisms recognized by applicable law.
Cookies and Related Technologies
We and our partners may use cookies and similar tools for essential operations, preferences, analytics, and marketing where allowed. You can manage cookies in your browser settings; blocking some cookies may impact functionality. This service does not respond to Do-Not-Track signals.
| Category | Objective |
| Essential | Security, session, and core site functionalities. |
| Functional / Performance | Remember preferences and measure aggregated usage to enhance the Website. |
Data Retention
We retain Personal Data only as long as necessary for the above purposes and to fulfill legal, accounting, or reporting obligations, then delete or anonymize it where feasible. Introductions to partners may follow separate partner retention policies disclosed by them.
Security and External Sites
We apply reasonable safeguards, but internet transmission is never completely risk-free. The Website may link to external sites; their practices are governed by their own policies, not this Policy.
Your Entitlements
Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is consent-based. EEA/UK users may lodge a complaint with a supervisory authority. We may need to verify your identity before responding and may extend timelines where permitted. Contact us at [email protected] to exercise rights.
Modifications
We may revise this Policy by posting a new version on the Website. Material changes may also be communicated where appropriate. Continued use after updates constitutes notice of the changes where the law allows.